Returns & Exchanges
At Superette, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a complete style swap, our team is here to ensure your shopping experience is effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Affix the prepaid shipping label provided in the portal and drop your parcel off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing